top of page

RTO Policies and Procedures

Policy and Procedure

1 / Enrolment

Enrolment Policy

Enrolment Procedure

2 / RPL and Credit Transfer

RPL and Credit Transfer Policy

RPL and Credit Transfer Procedure

3 / Fee Administration and Refunds

Fee Administration and Refund Policy

Fee Administration and Refund Procedure

4 / Complaints and Appeals

Complaints and Appeals Policy

Complaints and Appeals Procedure

Complaints Lodgement Form

Appeals Lodgement Form

5 / Certificate Issuance

Certificate Issuance Policy

6 / Privacy

bottom of page